Saudi Ministry of Health’s 937 Call Center: A Lifeline for Hajj Pilgrims
Since the commencement of Hajj, the Saudi Ministry of Health’s 937 call center has been inundated with over 47,000 calls, providing crucial support and assistance to pilgrims, as reported by Saudi Press Agency.
Round-the-Clock Support
The dedicated staff at the call center are equipped to handle a wide range of health inquiries, offer medical consultations, and aid in locating missing or hospitalized pilgrims at the holy sites. With a team of administrative staff, specialists, and consultants available 24/7, pilgrims have access to expert advice and support at all times.
Multilingual Assistance
The call center is capable of addressing reports in seven different languages, ensuring that language barriers do not impede the delivery of crucial information and assistance to pilgrims. Whether it’s through a phone call to 937, or via communication platforms like WhatsApp and X, pilgrims have multiple channels to reach out to the center for assistance.